The purpose of this study was to determine baseline user satisfaction for 2 computer decision support systems (DSSs) with demonstrated improvement in patient outcome used in a burn intensive care unit. We conducted a survey of staff members of a 16-bed burn intensive care unit (n = 82) using a written, anonymous questionnaire to determine satisfaction for 2 DSSs: a commercial glycemic management system and software program to guide initial burn fluid resuscitation.
Staff members are not yet convinced of a positive correlation between DSS technology and patient outcomes. We suggest user satisfaction may be generally improved for DSS with concentration in the areas of interface, information, and communication.
EndoTool Perceived as Superior
Trust In the Recommendation
Adequacy of Training
Comfort With the System
Author(s): LTC Elizabeth A. Mann, PhD, RN, CCRN, CCNS-BC; MAJ David A. Allen, MSN, RN, CCRN, CCNS-BC; LTC Maria L. Serio-Melvin, MSN, RN, CCRN, CNS-BC; Steven E. Wolf, MD; Jose Salinas, PhD
Location: United States Army Institute of Surgical Research, San Antonio, Texas
Source: Dimensions of Critical Care Nursing: January/February 2012 – Volume 31 – Issue 1 – p 31–36
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