Celebrating Our 2025 Customer of the Year: Atrium Health

One of the things I value most as CEO is working with partners who share our passion for making a genuine difference in patient care.

This year, I’m proud to share that our inaugural Customer of the Year is Atrium Health – a team that has consistently shown what true collaboration in healthcare looks like.

Calm, Collaborative, and Committed

From our first interactions with Atrium Health, the team has been struck by the way they approach challenges.

They bring a calm, measured perspective to every conversation, even when the stakes are high. Their willingness to work through complexities with patience and professionalism sets the tone for success.

Building Trust Through Action

Partnership is built on trust, and Atrium has earned that trust through consistency.

They show up prepared, follow through on commitments, and keep the focus on solutions.

Even when the unexpected happens, they meet it with a constructive mindset – always asking, how can we make this better for our patients and teams?

A Shared Standard of Excellence

Atrium Health’s approach reflects the very values that drive us at Monarch: dedication, open communication, and a relentless commitment to improving outcomes.

Their leadership and care teams work with confidence, guided by evidence and always putting patients first.

Hear It from the Team

While I could go on about what makes Atrium Health such an outstanding partner, I think you’ll find it even more powerful to hear directly from the people at Monarch who work alongside them every day.

Congratulations to Atrium Health on being our 2025 Customer of the Year.

It’s a privilege to be on this journey with you, and I’m excited about working together in the years ahead to create a better future for clinicians and patients.