In any industry, change management is difficult, but this is particularly true in healthcare. In a field where habits persist because of clinical inertia and changing practices requires a huge, systematic effort, quality improvement may seem onerous. However, implementing quality improvement projects, especially for diabetes care, is needed more than ever to benefit the health of your patients and your organization.

During this webinar, Dr. Sandy Fogel, who specializes in healthcare quality improvement and is the surgical quality officer at the Carilion Clinic, discusses the five steps to implement change and share how his institution put those into action with a glucose control improvement project. Following Dr. Fogel, Linda Beneze, Monarch’s president and chief executive officer, discusses the anticipated glucose control clinical quality measures and why preparing early will benefit your institution.

Learning Objectives:

  • Understand the history of quality improvement
  • List the 5 steps to implementing change management
  • Discuss a case study in glycemic management quality improvement
  • Explain the anticipated quality metrics for glucose control


Sandy Fogel, MD, FACS
Assistant Professor of Surgery
Virginia Tech Carilion School of Medicine

Surgical Quality Officer and Medical Director of OR Services
Carilion Clinic

Linda Beneze
President & CEO
Monarch Medical Technologies