Clinician Satisfaction With Computer Decision Support in the Intensive Care Unit

Case Study

Abstract

The purpose of this study was to determine baseline user satisfaction for 2 computer decision support systems (DSSs) with demonstrated improvement in patient outcome used in a burn intensive care unit. We conducted a survey of staff members of a 16-bed burn intensive care unit (n = 82) using a written, anonymous questionnaire to determine satisfaction for 2 DSSs: a commercial glycemic management system and software program to guide initial burn fluid resuscitation.

 

Staff members are not yet convinced of a positive correlation between DSS technology and patient outcomes. We suggest user satisfaction may be generally improved for DSS with concentration in the areas of interface, information, and communication.

 

EndoTool Perceived as Superior

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Trust In the Recommendation

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Adequacy of Training

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Comfort With the System

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Ease of Use

Publication Information

 

Author(s): LTC Elizabeth A. Mann, PhD, RN, CCRN, CCNS-BC; MAJ David A. Allen, MSN, RN, CCRN, CCNS-BC; LTC Maria L. Serio-Melvin, MSN, RN, CCRN, CNS-BC; Steven E. Wolf, MD; Jose Salinas, PhD

Location: United States Army Institute of Surgical Research, San Antonio, Texas

Source: Dimensions of Critical Care Nursing: January/February 2012 – Volume 31 – Issue 1 – p 31–36